Identity theft assistance

Free assistance following identity theft

Do you have home or auto insurance with us? At no extra charge, you get access to a telephone assistance service if your identity is ever stolen.

How does it work?

Identity theft assistance service provides individual support at every step of the identity recovery process.

Contact us if you:

  • Want tips on preventing identity theft
  • Need help recovering your identity
  • Suspect or experience identity theft

Make sure to have your policy number on hand when you call.

Contact us

Customer service

Monday to Friday: 8 AM to 8 PM (Eastern Time)
Saturday: 8 AM to 4 PM (Eastern Time)

This link opens your phone app. 1-888-476-8737

This service is offered by the Fédération des Caisses Desjardins du Québec to clients who have a home or auto insurance policy with The Personal. Certain conditions, exclusions and limitations may apply.

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